5th Avenida Norte Esq. Constituyentes, Playa del Carmen, MX, 77710
Rec, Spa, Premium Amenities
Business, Other Amenities
How to get to hotel
Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nuestra Senora del Carmen Catholic Church - 0.4 km / 0.2 mi
The nearest airports are:
The preferred airport for Koox Caribbean Paradise Hotel is Cancun, Quintana Roo (CUN-Cancun Intl.).
Check-in time starts at 3 PM Check-out time is noon
You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Know Before You Go
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
• 24-hour front desk
• Airport transportation - drop-off (surcharge)
• Beach towels
• Beach/pool umbrellas
• Concierge services
• Currency exchange
• Designated smoking areas
• Dry cleaning/laundry service
• Free Wi-Fi
• Free on-street parking
• Gift shops or newsstand
• Laundry Facilities
• Luggage storage
• Massage - spa treatment room(s)
• Multilingual staff
• Number of buildings/towers - 1
• Number of floors - 3
• Parking nearby
• Parking nearby (surcharge)
• Swimming pool - outdoor
• Total number of rooms - 40
• Tour assistance
• Tours/ticket assistance
• Year Built 2000