Avenida 10 Esq Calle 14, Playa del Carmen, MX, 77710
With a stay at La Tortuga Hotel & Spa, you'll be centrally located in Playa del Carmen, steps from Nuestra Senora del Carmen Catholic Church and minutes from Central Square. This hotel is within close proximity of Playa del Carmen Main Beach and Pier Navega.
Make yourself at home in one of the 51 air-conditioned rooms featuring minibars. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Rec, Spa, Premium Amenities
Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a spa tub. Additional features include complimentary wireless Internet access, wedding services, and tour/ticket assistance.
Grab a bite to eat at the hotel's restaurant, where you can take in a garden view, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary cooked-to-order breakfast is served daily.
Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available on request).
How to get to hotel
Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometer.
Nuestra Senora del Carmen Catholic Church - 0.1 km / 0.1 mi
Central Square - 0.3 km / 0.2 mi
Playa del Carmen Main Beach - 0.4 km / 0.2 mi
Pier Navega - 0.6 km / 0.4 mi
Yucatek Divers - 0.6 km / 0.4 mi
Mamitas Beach Club - 0.8 km / 0.5 mi
Playa del Carmen Maritime Terminal - 0.9 km / 0.6 mi
Guadalupe Church - 2.2 km / 1.3 mi
Playacar Golf Club - 2.4 km / 1.5 mi
Plaza Las Americas - 2.5 km / 1.6 mi
Gran Coral Golf - 4.9 km / 3 mi
Chaak Tun Cenote - 6.1 km / 3.8 mi
Xplor Theme Park - 6.7 km / 4.2 mi
Xcaret Eco Theme Park - 7.4 km / 4.6 mi
Xcaret Water Park - 7.5 km / 4.6 mi
The nearest airports are:
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 19.7 km / 12.2 mi
Cancun, Quintana Roo (CUN-Cancun Intl.) - 50.2 km / 31.2 mi
The preferred airport for La Tortuga Hotel & Spa is Cancun, Quintana Roo (CUN-Cancun Intl.).
Pets not allowed Check-in time starts at 3 PM Check-out time is noon
You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Know Before You Go
- This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
- Children 16 years old and younger are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: MXN 1680 per room (roundtrip)
- Late check-out fee: MXN 700
- Deposit: MXN 2000 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- No onsite parking is available.
• 24-hour front desk
• Airport transportation (surcharge)
• Beach towels
• Coffee shop or café
• Dry cleaning/laundry service
• Free Wi-Fi
• Free breakfast
• Full-service spa
• Health club
• Laundry facilities
• Luggage storage
• Multilingual staff
• Number of floors - 3
• Outdoor pool
• Poolside bar
• Room service (limited hours)
• Safe-deposit box at front desk
• Spa services on site
• Spa treatment room(s)
• Spa tub
• Total number of rooms - 51
• Tours/ticket assistance
• Wedding services