Avenida 10 Esq Calle 14
With a stay at La Tortuga Hotel & Spa, you'll be centrally located in Playa del Carmen, steps from Nuestra Senora del Carmen Catholic Church and minutes from Plaza de Armas. This hotel is within close proximity of Yucatek Divers and Mamitas Beach Club.
Make yourself at home in one of the 51 air-conditioned rooms featuring minibars. Windows open to city and pool views. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Rec, Spa, Premium Amenities
Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a spa tub. Additional features include complimentary wireless Internet access, billiards, and wedding services.
Grab a bite to eat at the hotel's restaurant, where you can take in a garden view, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary cooked-to-order breakfast is served daily.
Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available on request) or park nearby.
How to get to hotel
Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nuestra Senora del Carmen Catholic Church - 0.1 km / 0.1 mi
Central Square - 0.3 km / 0.2 mi
Playa del Carmen Main Beach - 0.5 km / 0.3 mi
Pier Navega - 0.6 km / 0.4 mi
Yucatek Divers - 0.6 km / 0.4 mi
Mamitas Beach Club - 0.8 km / 0.5 mi
Playa del Carmen Maritime Terminal - 0.9 km / 0.6 mi
Guadalupe Church - 2.2 km / 1.3 mi
Playacar Golf Club - 2.4 km / 1.5 mi
Gran Coral Golf - 4.9 km / 3 mi
Chaak Tun Cenote - 6.1 km / 3.8 mi
Xplor Theme Park - 6.7 km / 4.2 mi
Xcaret Eco Theme Park - 7.4 km / 4.6 mi
Xcaret Water Park - 7.5 km / 4.6 mi
Xcaret Eco-Archeological Park - 7.6 km / 4.7 mi
The nearest airports are:
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 19.7 km / 12.2 mi
Cancun, Quintana Roo (CUN-Cancun Intl.) - 50.2 km / 31.2 mi
The preferred airport for La Tortuga Hotel & Spa is Cancun, Quintana Roo (CUN-Cancun Intl.).
Pets not allowed Check-out time is noon Check-in time starts at 3 PM
You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Know Before You Go
- This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
- A resort fee is included in the total price displayed.
- Children 16 years old and younger are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: MXN 1680 per room (roundtrip)
- Late check-out fee: MXN 700
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- No onsite parking is available.
• 24-hour front desk
• Airport transportation (surcharge)
• Beach towels
• Coffee shop or café
• Dry cleaning/laundry service
• Free Wi-Fi
• Free breakfast
• Full-service health spa
• Half board rates available
• Health club
• Laundry facilities
• Luggage storage
• Massage - spa treatment room(s)
• Medical assistance available
• Multilingual staff
• Number of floors - 3
• Parking nearby
• Parking nearby (surcharge)
• Poolside bar
• Room service (limited hours)
• Safe-deposit box at front desk
• Security guard
• Spa Tub
• Spa services on site
• Swimming pool - outdoor
• Total number of rooms - 51
• Tour assistance
• Tours/ticket assistance
• Wedding services