Carretera Cancún Chetumal Km. 295, Playa del Carmen, MX, 77710
When you stay at Sandos Caracol Eco Resort - All Inclusive in Playa del Carmen, you'll be on the beach and close to Gran Coral Golf and El Camaleon Golf Club. This all-inclusive resort is within close proximity of Guadalupe Church and 28 de Julio Square.
Make yourself at home in one of the 956 air-conditioned rooms featuring free minibar items. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 5 spa tubs, and a nightclub. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Satisfy your appetite at one of the resort's 9 restaurants. When you are in need of a refreshing drink, visit a swim-up bar or one of 10 bars/lounges, or 2 poolside bars.
Business, Other Amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
How to get to hotel
Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometer.
Gran Coral Golf - 1.7 km / 1.1 mi
Guadalupe Church - 3.1 km / 1.9 mi
El Camaleon Golf Club - 3.1 km / 2 mi
28 de Julio Square - 3.2 km / 2 mi
Mamitas Beach Club - 4.2 km / 2.6 mi
Mario Villanueva Stadium Madrid - 4.4 km / 2.7 mi
Riviera Art Gallery - 4.7 km / 2.9 mi
Pier Navega - 4.7 km / 2.9 mi
Plaza Las Americas - 4.7 km / 2.9 mi
Quinta Alegria - 4.8 km / 3 mi
Nuestra Senora del Carmen Catholic Church - 5.1 km / 3.2 mi
Central Square - 5.3 km / 3.3 mi
Yucatek Divers - 5.6 km / 3.5 mi
Tres Rios Ecopark - 5.9 km / 3.6 mi
Playa del Carmen Maritime Terminal - 5.9 km / 3.7 mi
The nearest airports are:
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 20 km / 12.4 mi
Cancun, Quintana Roo (CUN-Cancun Intl.) - 45.5 km / 28.3 mi
The preferred airport for Sandos Caracol Eco Resort - All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.).
Pets not allowed Check-in time starts at 3 PM Check-out time is noon
Know Before You Go
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- Sanitation services: MXN 20 per night
- Resort fee (September - September): MXN 10.00 per accommodation, per night
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Renovations and Closures The property will be renovating from 16 October 2017 to 10 December 2017 (completion date subject to change). The following areas are affected:
The property will be renovating from 25 September 2017 to 15 November 2017 (completion date subject to change). The following areas are affected:
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
- One of the swimming pools
- Swimming pool
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
• 24-hour front desk
• Arcade/game room
• Babysitting or childcare (surcharge)
• Beach sun loungers
• Beach towels
• Beach umbrellas
• Billiards or pool table
• Children's club (free)
• Children's pool
• Coffee/tea in common areas
• Concierge services
• Designated smoking areas
• Dry cleaning/laundry service
• Fitness facilities
• Free WiFi
• Free self parking
• Free water park access
• Full-service spa
• Gift shops or newsstand
• Hair salon
• Luggage storage
• Multilingual staff
• Number of bars/lounges - 10
• Number of floors - 3
• Number of outdoor pools - 3
• Number of poolside bars - 2
• Number of restaurants - 9
• Number of spa tubs - 5
• Outdoor tennis courts - 2
• Pool sun loungers
• Pool umbrellas
• Shopping on site
• Snack bar/deli
• Spa services on site
• Spa treatment room(s)
• Steam room
• Supervised childcare/activities (free)
• Swim-up bar
• Total number of rooms - 956
• Tours/ticket assistance
• Turkish bath/Hammam
• Wedding services
• Year Built - 2005