Playa Xcalacoco Frac 7, Playa del Carmen, MX, 77710
Rec, Spa, Premium Amenities
Grab a bite at one of the resort's 2 restaurants, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.
Business, Other Amenities
How to get to hotel
Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometer.
Gran Coral Golf - 2.1 km / 1.3 mi
The nearest airports are:
The preferred airport for Viceroy Riviera Maya is Cancun, Quintana Roo (CUN-Cancun Intl.).
Pets allowed Check-in time starts at 3 PM Check-out time is noon
You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed.Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.
Know Before You Go
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
• 24-hour front desk
• Airport transportation (surcharge)
• Area shuttle (surcharge)
• Beach cabanas (complimentary)
• Beach sun loungers
• Beach towels
• Beach umbrellas
• Breakfast available (surcharge)
• Concierge services
• Dry cleaning/laundry service
• Free Wi-Fi
• Free self parking
• Full-service spa
• Gift shops or newsstand
• Hair salon
• Health club
• Laundry facilities
• Limo or Town Car service available
• Meeting rooms
• Multilingual staff
• Number of restaurants - 2
• Outdoor pool
• Pets allowed
• Poolside bar
• Rooftop terrace
• Room service (limited hours)
• Safe-deposit box at front desk
• Snack bar/deli
• Spa treatment room(s)
• Spa tub
• Steam room
• Total number of rooms - 41
• Tours/ticket assistance
• Valet parking (surcharge)
• Wedding services